Privacy Policy

This Privacy Policy will describe how Kazima makes payment options easy for customers in our activity performed with utmost concern. All references to “day” refer to a business day in our circumstances. We consider it important that customers fully understand how customers will be charged for our delivery services.

We strive to provide customers with the lowest prices possible on Kazima concern as well as in our concern. However, sometimes a product price could change time to time. Our prices may be either higher or lower than previous updating. Prices may also vary upon demand. Our concern do honor customers desired pricing rates.

Placement of Order
Order can be placed by filling the form provided on Kazima site. After placing an order consumer can receive computer generated order number through email.
Related information about the procedure of payment and delivery of the product would be provided to purchaser through email.
In case of any kind of rejection of order after making payment, one can contact through email.

Payment Procedure
Payment procedure is quiet easy at Kazima. We use PayPal and Zaakpay Secure Payment Gateway to process payments for Credit Cards, Debit Cards, UPI, Net Banking & Phone Banking.
Complete information about the payment is required before entertaining any kind of order.
If the order is placed in weekend or on holidays then in that case processing of order will start on next working day.

Delivery Information
Our carrier delivers between 10am to 6pm, and in some cases a signature may be required. Don’t worry if you are not at home when our courier calls they will attempt to leave your order with a neighbour, or, if a signature is not required, will leave in a safe, dry place. They will also leave a calling card with the details of where they have left your parcel.
Domestic Delivery/Shipping Policy
The orders will be shipped to you via courier service. Order will be delivered within 7 working days from the date of placing the order. Delivery time may vary where billing and shipping address are different.
International Delivery/Shipping Policy
DHL/FedEx Delivery takes about 4 to 5 Working Days, Delivery closed on Saturday & Sundays.

Procedure to Return the Products
In case of damages, users can return their product but they are required to go through certain procedure in order to return it.
In order to return the product, Return Authorization Number also known as RA No. can be obtained from Kazima.
Order Number, Picture of damaged product and described reason to return the product should be provided by email.
After complete evaluation of the problem, suitable instruction and return address to return the product will be provided.
Consumers are required to return the products only in its original packing Kazima at return address. RA No. should be labeled very clearly on the packing.

Changes to these terms and conditions
Consumers are acquainted to go through the terms thoroughly before placing each order. As stated earlier, Kazima preserves the right to make changes in terms and conditions regarding products payment, its delivery and its availability.

Use of Personal Information All personal information collected by KAZIMA is done so exclusively with your consent, by means of a form posted on our website, an email received from you or by telephone. No information is collected automatically.